Contact DexURL

Send a ticket and DexURL will reply here. This is asynchronous messaging, not live chat.

Before you write

FAQ · Docs · Guides
Billing changes start in the Stripe Customer Portal. Open a ticket if that does not resolve it.
Report a harmful or phishing link on the abuse form, not here.

Support Centre tickets: open a ticket at dexurl.com/support. Replies appear in the Support Centre; it is written messaging, not live chat.
Without an account: continue as a guest with a contact email. DexURL does not email responses. Save your private case link to view replies and follow up.
Signed in: sign in once to keep the ticket, replies and unread updates in your Support Centre. Tickets from Pro accounts are answered first.
Email: support@dexurl.com for privacy requests and anything you cannot do yourself in the app.
Billing: cancel, change your card or see invoices from Settings → Billing → Manage billing (Stripe Customer Portal).
Harmful links: report phishing, malware, spam or a legal claim on the abuse form.